CMWC SMS Privacy Policy 2025

Community Medical Wellness Centers USA (CMWCUSA) protects your privacy and personal information. We realize that health is a personal, private subject matter, and we want you to be comfortable when communicating with us using SMS services (the “Services”). This SMS privacy policy (the “Policy”) applies
solely to information collected by and applies to your use of the Services.

If you decide to consent to use the Services, you agree to abide by the terms and conditions of this Policy. The Services are not meant to be used by children. By using the Services, you are representing to CMWCUSA that you are at least 18 years of age, or at least 13 years old with permission from your
parents or guardians to access and use the Services.

CMWCUSA, at its sole discretion, reserves the right to make changes to this Policy without prior notice to you. The Policy, as updated, shall become effective as soon as posted on this website. Your continuous use of the Services after an amended Policy has been posted shall confirm your acceptance
of all changes.

By consenting to SMS notifications, you agree to the following:

  1. Data Collection: We collect your phone number and name as necessary for appointment reminders and notifications.
  2. Data Usage: CMWCUSA uses the information collected through use of the Services to improve its services and enhance your health care experience. CMWCUSA may send you appointment reminders, notifications, or other relevant information.
  3. Data Security: We use industry-standard encryption and access controls to safeguard your information. However, we cannot guarantee that malicious or unauthorized actors will not gain access to your data through illegal means or by accessing other platforms not within our control, that are used for the transmitting of information between you and CMWCUSA.
  4. Data Retention: Your data is kept only as long as required by healthcare regulations. After this period, it is deleted unless otherwise mandated by law.
  5. Standard Messaging Disclosures: If you no longer wish to receive text messages, reply “STOP” at any time, or call 1-562-270-0324. For assistance text “HELP” or call 1-562-270-0324. Data and Message rates may apply. Messaging frequency may vary.
  6. SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third party and affiliate company for marketing purposes.

CMWC SMS Terms & Conditions 2025

1. SMS Consent Communication:
Information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2. Types of SMS Communications:
If consent has been given to receive text messages from Community Medical Wellness Center USA, messages may be received related to the following (provide specific examples):
– Appointment reminders
– Follow-up messages
– Billing inquiries
Example: “Hello, this is a reminder of your upcoming appointment with Dr. Bakheng Pheng at 1360 E Anaheim ST, Long Beach CA 90813 on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time.”

3. Message Frequency:
Message frequency may vary depending on the type of communication. For example, up to [0 to 2] SMS messages per week may be received related to [appointments/billing, etc.].
Example: “Message frequency may vary. You may receive up to 0 to 2 SMS messages per week regarding your appointments or account status.”

4. Potential Fees for SMS Messaging:
Standard message and data rates may apply, depending on the carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5. Opt-In Method:
Opt-in to receive SMS messages from Community Medical Wellness Center USA can be done in the following ways:
By filling out the registration form and checking the box “Yes, I consent to receive SMS from CMWC USA. Reply STOP to opt-out; Reply HELP; message and data rates apply; Messaging frequency may vary www.cmwcusa.org/privacypolicy”

6. Opt-Out Method:
Opting out of receiving SMS messages can be done at any time by replying “STOP” to any SMS message received. Alternatively, direct contact can be made to request removal from the messaging list.

7. Help:
For any issues, reply with the keyword HELP. Alternatively, help can be obtained directly from us at (562) 270-0324
Additional Options:
If SMS messages are not desired, the SMS consent box on forms can be left unchecked.

8. Standard Messaging Disclosures:
Message and data rates may apply.
Message frequency may vary.
Opt out at any time by texting “STOP.”
For assistance, text “HELP” or visit https://cmwcusa.org/privacypolicy to view our privacy policy and terms & conditions.

Contact us by calling 1-562-270-0324 if you have any question regarding this Policy or would like to Opt-in or Out of the Services or email us at info@cmwcusa.org.

Download SMS Privacy Policy form